🤖 AI-Powered Platform

AI That Resolves
70% of Support
Before Humans Do

Deploy omnichannel AI customer support under your brand. Chatbots, sentiment analysis, auto-resolution, and CX analytics — all powered by GPT-4 and fully white-labeled.

$179/mo — SaaS
$349/mo — White Label
GPT-4 Powered
🤖 AI Responding
AI CX Platform · Unified Inbox
Channels (142 open)
💬
WhatsApp
Order not arrived...
8
✉️
Email
Refund request for...
24
💬
Web Chat
Do you ship to...
3
🐦
Twitter / X
@brand when will...
5
📸
Instagram
Is this available in...
🤖 AI Resolved Today
73%
SA
Sara Al-Mutairi
● Online · WhatsApp
😠 Negative
My order #4821 hasn't arrived. It was supposed to be here 3 days ago!
🤖 AI: I understand your frustration, Sara. Let me check order #4821 right away for you...
Auto
Your order is with delivery partner Aramex. Current status: Out for delivery today. Expected before 5 PM. Tracking: 1Z999AA10123456784. Shall I send you the live tracking link?
Yes please! And why was it delayed?
🤖 Sending tracking link to your WhatsApp now. The delay was due to a regional sorting center backlog on Apr 9th. As a token of appreciation, I've added a 15% discount to your next order. Anything else I can help with?
Sentiment:
Improving → Neutral
AI composing reply...
73%
AI Resolution
44s
Avg Response
4.8★
CSAT Score
142
Open Tickets
70%
Queries Auto-Resolved by AI
60%
Reduction in Support Costs
44s
Average AI Response Time
4.8★
Average CSAT Score
How It Works

AI That Learns Your Brand
and Handles Support Autonomously

📚

1. Train on Your Data

Upload your FAQs, product catalog, policy docs, and past conversations. The AI learns your brand voice, products, and resolution patterns.

🔗

2. Connect Channels

Connect WhatsApp, email, web chat, Instagram, Twitter/X, and phone in one unified omnichannel inbox. Setup takes minutes.

🤖

3. AI Resolves Autonomously

AI handles 70%+ of queries automatically — tracking, refunds, FAQs, bookings — and escalates complex issues to human agents with full context.

📊

4. Analyze & Improve

CX dashboards show CSAT, resolution rates, sentiment trends, and topic clustering — so you continuously optimize your customer experience.

Live Demo

Try AI CX Platform
Right Now

Chat with the AI bot, analyze sentiment of any text, and explore real CX analytics — no sign-up needed.

💡 Try asking:
"Where is my order?"
"I want a refund"
"What are your working hours?"
"أريد التحدث مع موظف"
🤖
E-Commerce Support
● AI Online · Powered by GPT-4
👋 Hello! I'm your AI support assistant. How can I help you today? I can help with orders, returns, products, and more!

Paste any customer message below. AI will analyze sentiment, emotion, urgency, and suggest the best response strategy.

😠
Highly Negative
Negative0%
Neutral0%
Positive0%
AI Resolution Rate
↑ 8%
73.4%
Queries resolved without human intervention
CSAT Score
★ Excellent
4.82 / 5
Customer satisfaction this month
Ticket Volume by Channel (This Month)
💬 WhatsApp
68%
✉️ Email
42%
💬 Web Chat
29%
🐦 Twitter/X
18%
📸 Instagram
12%
AI Features

Intelligence at Every
Customer Touchpoint

💬

AI Chatbot Builder

No-code chatbot builder powered by GPT-4. Train on your docs, products, and FAQs in minutes. Supports Arabic and English with full RTL rendering.

📡

Omnichannel Inbox

Unified inbox for web chat, email, WhatsApp, Twitter/X, Instagram, and phone. One interface, full conversation history, and AI assistance across every channel.

❤️

Real-Time Sentiment Analysis

AI monitors sentiment across all conversations in real time. Automatic escalation to senior agents when negative sentiment spikes — before customers churn.

Automated Resolution Engine

AI resolves up to 70% of common queries autonomously — order tracking, refunds, FAQ answers, bookings — with smart escalation rules for edge cases.

📊

CX Analytics Dashboard

CSAT, NPS, first-response time, resolution rate, sentiment trends, and agent performance — all in a real-time dashboard with drill-down by channel and team.

🔗

CRM & API Integrations

Native integrations with Salesforce, HubSpot, Zendesk, and Freshdesk. Full REST API for custom workflows, order systems, and any backend integration.

Client Stories

Brands That Transformed
Their Customer Experience

★★★★★
E-Commerce
"

We deployed AI CX under our brand across WhatsApp and web. The AI now handles 78% of all support tickets. Our team went from 20 agents to 8, and customer satisfaction actually went up from 3.9 to 4.7 stars.

RA
Rayan Al-Ghamdi
Head of CX · NoorMall Online
★★★★★
Banking
"

The Arabic chatbot is exceptional — it understands Gulf dialect nuances that generic AI tools miss entirely. Our customers get answers in seconds, and the sentiment monitoring catches frustrated clients before they escalate.

MA
Manal Al-Dosari
VP Customer Experience · Al-Baraka Bank
★★★★★
Telecom
"

We white-labeled AI CX under our brand for 2.4 million subscribers. Integration with our billing system was done in 3 days. The AI handles billing queries, plan upgrades, and troubleshooting 24/7. ROI in 2 months.

TM
Tariq Al-Malki
Chief Digital Officer · ConnectSA Telecom
Pricing

AI CX Platform Pricing

SaaS license or full white-label deployment under your brand. Both powered by GPT-4.

SaaS License
$179
per month, billed monthly

Use AI CX Platform on our infrastructure with MBR Digital branding. Ideal for startups and SMEs wanting enterprise-grade AI support.

  • Up to 5,000 conversations/month
  • AI chatbot (GPT-4 powered)
  • 3 channels (web, email, WhatsApp)
  • Sentiment analysis
  • CX analytics dashboard
  • Arabic + English support
  • Custom branding / logo
  • Custom domain
  • Unlimited channels
Get SaaS License
FAQ

Frequently Asked
Questions

How does the AI chatbot get trained on my business?
Training takes 24–48 hours and requires no technical expertise. You upload your FAQ documents, product catalog, policy PDFs, and any past conversation exports. The AI also learns from live conversation feedback — when agents correct or improve a response, the model updates immediately. For white-label clients, our team handles the initial training and optimization as part of the 48-hour setup.
How good is the Arabic language support?
Arabic support is a core capability, not an afterthought. The AI understands Modern Standard Arabic, Gulf dialect (Saudi, UAE, Kuwaiti), and Egyptian Arabic. Responses are generated in proper RTL format with correct honorifics and cultural context. Sentiment analysis is specifically trained on Arabic customer support language patterns. For mixed Arabic/English conversations, the AI detects the customer's preferred language and responds accordingly.
What happens when the AI can't handle a query?
The AI has configurable confidence thresholds. When confidence drops below your set level, it gracefully hands off to a human agent with the full conversation context, customer sentiment score, and a suggested response drafted for the agent to review. The handoff is seamless — the customer sees a natural transition message, and the agent sees all context in the unified inbox. You can also configure specific keywords or topics that always escalate directly to a human.
Which channels are supported on the White Label plan?
The White Label plan includes: Web Chat widget (embeddable on any website), Email (IMAP/SMTP or via Gmail/Outlook API), WhatsApp Business API, Twitter/X DMs, Instagram DMs, Facebook Messenger, and Telegram. Phone/voice is available as an add-on. All channels are unified in a single inbox — agents and the AI see the complete customer history regardless of which channel they used.
Can we integrate with our existing CRM or order management system?
Yes. AI CX Platform integrates natively with Salesforce, HubSpot, Zendesk, and Freshdesk. For custom systems (order management, billing, ERP), we provide a full REST API and webhook infrastructure. The AI can query your systems in real time — for example, looking up an order status or pulling a customer's account balance during a conversation. Integration setup is included in the white-label onboarding for common systems.
Book a Demo

See AI CX Platform
With Your Brand & Channels

We'll configure a live demo with your chatbot persona, your channels, and sample customer conversations from your industry.

🔒 Private. We'll contact you within 2 hours with a personalized demo invite.

🎉

Demo Booked!

Our AI CX team will reach out within 2 hours to schedule your personalized demo — using your industry's scenarios and your brand identity.

Check your email for the calendar invite and setup guide.

Deploy AI Support
Under Your Brand Today

Reduce support costs by 60%. Resolve 70% of queries automatically. Live in 48 hours.

Start with White Label → ⚡ Try Live Demo